Contact Us

Here in Finance we appreciate that queries are usually very specific and often confusing so when you’re needing a query resolving, it’s important that you’re speaking to the right person. Ringing the general Finance number (01522 803120) is always a safe bet, but here are some useful numbers that might make your life a little easier:

General Finance Enquiry:
01522 803120

Billing Queries:

Paying Self-paid Tuition Fees:
01522 803120

Paying Accommodation Fees:
01522 803120

Paying Library Fines: then choose the ‘Library’ tab
01522 886222

Changing Card Details:
01522 803120

Problems making Online Payments:
01522 803120

Personal Finance Issues:
01522 837080

Bursary Information (Eligibility enquiries and payment information)

Please note for students 18 years old or above, we can only discuss billing/account details with the account holder directly. This is in accordance with data protection and although it can sometimes be a little frustrating for parents, it can easily be resolved if the account holder contacts us initially to allow a parent/guardian permission to discuss details; you’ll only have to do this once.


Although we will help as much as we can, if your query is concerning something specific with your student loan account we would recommend calling the relevant company directly as we have no direct link to them:

Student Finance England:
0300 100 0607

Student Finance Wales:

0300 200 4050

Student Finance Northern Ireland:
0300 100 0077

Student Awards Agency Scotland:
0300 555 0505

Student Finance EU:
0141 243 3570

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